Anyone else getting 2FA keys via SMS 20 minutes late?

Products ITarian RMM
1

We’re using SMS for 6 pin code. Timer is 3 minutes but the codes are showing up 20 to 30 minutes later. Outages or service issues?

2

Hi @erich.itarian,

Sorry for the trouble caused. We have asked our backend team to create support ticket and analyze the cause of issue.

Kind Regards,
PremJK

3

Thank you. Looks like they have resolved the initial issue. We’re receiving the codes within the 3 minute window now. Much appreciated.