Itarian Support Email - Is it working?

Has anyone else tried to send a support ticket to support@Itarian.com within the last 2 weeks? When I do, I do not get the auto-reply saying that a ticket has been created and I have not received any response from the support team.

About a week ago I communicated with support on a ticket and received replies.

Thanks for the feedback. I will check to see if something may be blocking my email to them.