Unable to Access Portal, Remote Control Clients Show Network Error

I cannot access the C1 portal, the page times outs. This started Saturday 10/3. Today (10/4), I’ve physically looked at several machines and the Remote Client shows offline with a network error. We’re completely in the blind, unable to see or assist clients. Does anyone know what is going on or how long this outage is going to last?

Hello,

We have created a support ticket in regards to your report and will reach you via your forum registered email for further correspondence.