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  • Patch Status mis-reported missing patches

    On our C1 Device summary is reporting that several of my end-points have missing patches. I have checked the a reported device but there are no Operating System or Third-Party updates listed. What do I do?

  • #2
    yleclerc ,

    We have created a support ticket in reference to your case. Please check your forum registered email at your convenience

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    • #3
      It seems that just after I posted my question (above) our C1 Device summary has been updated and all mis-reported patch status devices are not reporting correctly. I was monitoring this since Friday August 24, 2018.

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      • #4
        yleclerc,

        We thank you for your quick response. Please observe within today if any discrepancies will appear. We will leave the support ticket we created open in the meantime.

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