Error message: Browser's cookie functionality turned off!

[Megachip Junior Member Find all posts View Profile Close Megachip]

Getting this error when try to opening RMM. Safari on OSX, latest version. CRM etc works fine. Any way to solve this?

Thanks a lot
Meg

×

[mcfproservices MSP Fanatic Find all posts View Profile Close mcfproservices]

Hi

This has been raised recently and no response, do not hold your breath waiting either as many posts on here do not get answers.
A different browser seems to be the work around for now, but not very convenient when it should be working as it used to be.

https://forum.itarian.com/forum/prod...ice-management


mcfproservices

[datatainment Senior Member Find all posts View Profile Close datatainment]

what's the solution here?

[PremJkumar ITarian Find all posts View Profile Close PremJkumar]

Hi

datatainment

Senior Member

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datatainment,

Do you have the same issue now? The fix was done already.

Kind Regards,
PremJK

[datatainment Senior Member Find all posts View Profile Close datatainment]

Yes, I do have that problem on Safari 14.1 macOS 11.3

Cheers

[PremJkumar ITarian Find all posts View Profile Close PremJkumar]

Hi

datatainment

Senior Member

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datatainment,

Sorry for the issue caused. We will create a support ticket to your registered forum email address to investigate the issue.

Kind Regards,
PremJK

[Megachip Junior Member Find all posts View Profile Close Megachip]

Issue still persist

[PremJkumar ITarian Find all posts View Profile Close PremJkumar]

Hi

Megachip

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Megachip,

Can you please try this option and update us if it is solved for you

Go to Settings > Safari, then below Privacy & Security, turn the following option off:

• Prevent Cross-Site Tracking: Safari limits third-party cookies and data by default. Turn this option off to allow cross-site tracking.

Kind Regards,
PremJK

[datatainment Senior Member Find all posts View Profile Close datatainment]

Hi

Megachip

Junior Member

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Megachip,

Can you please try this option and update us if it is solved for you

Go to Settings > Safari, then below Privacy & Security, turn the following option off:

• Prevent Cross-Site Tracking: Safari limits third-party cookies and data by default. Turn this option off to allow cross-site tracking.

Kind Regards,
PremJK

Never ever! That opens a security hole as big as an elephant!