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  • OpenEDR license

    Last night I received the following mail:
    Click image for larger version

Name:	1.png
Views:	243
Size:	42.9 KB
ID:	58141

    I tried to login via the link and got:
    Click image for larger version

Name:	3.png
Views:	171
Size:	13.9 KB
ID:	58151

    And when trying to install the client I get:
    Click image for larger version

Name:	2.png
Views:	175
Size:	40.8 KB
ID:	58161

    So my question is:
    How 'free' is the license?
    And for how long will it be 'free'?

    And can you explain how I can solve above messages?

    Thanks


  • #2
    Do you have paid AEP licenses?
    We give openEDR free for paid AEP licenses

    Comment


    • #3
      Hi ozermetin,
      Yes, I do have paid licenses for AEP: 'Advanced Endpoint Protection Premium Edition'
      But I still can not install the EDR package. (Just tested again.)

      Comment


      • #4
        I'd like to report the same issue on my account. I have paid AEP licenses but also get the same message when choosing EDR.

        Comment


        • #5
          Any updates regarding this issue?

          Comment


          • #6
            It's very quiet here on the forum regarding updates, progressions, releases.
            Still no updates about the OpenEDR licenses?

            Comment


            • #7
              ailan
              we just launched https://www.comodo.com/socaap/ its a whole new platform for MSPs/MSSPs/ISPs/Telecom Providers/Any service provider to offer Cybersecurity as a billable service.
              We are investing heavily in SOCaaP being "The Platform" for our partners.
              OpenEDR will be integrated into SOCaaP (should be done by summer, (fingers crossed)).
              We have a lot more capabilities on top of OpenEDR coming to SOCaaP! The prices are ridiculously cheap, capabilities are awesomely amazing! Licensing model is pay per use and pay at the end of each month...no upfront payment.
              I would strongly recommend start playing with SOCaaP (it has full blown SIEM in it natively built, cloud based) and work with us as we expand its functionality.

              thanks!

              Comment


              • #8
                Hi @Melih,

                Thanks for the info.
                Yes, I'm aware of the newly implemented platform.
                I'm not familiar with the SOCaaP fnctionalies and am trying to work with the Itarian platform as it is now.

                Frankly, I have to try to work around a lot of missing or un-userfriendly implemented functions on the actual platform, so to be really honest I'm not eager to try another platform which sounds more complex.

                I only hope that the resources and focus won't be shifted to the new platform and leave us a bit left behind.

                Last month I was bombarded with email abouth the OpenEDR funcionality for Itarian but still could not implement and test it.

                Can you check why I, and others like eztech, can't install the client?

                Thanks in advance.

                Comment


                • #9
                  OpenEDR is an open source project.
                  SOCaaP is an easy to use platform.
                  Its pretty easy to deploy and use SOCaaP very quickly.

                  Comment


                  • #10
                    Hi melih,

                    That can be so, and I understand you recommend to sell the new platform.

                    But I hope you can understand my point of view:
                    There are still a lot of missing and badly implemented features on this Itarian platform and hopefully they will be improved and implemented. (Like mobile client. Was promissed for over 3 years)
                    I'm not willing to change platform and dive into a new project.
                    I only want the support for, and that the Itarian platform will improve.

                    So, can we get on topic? Can you tell me why and when the OpenEDR client is available for the payed clients?

                    Comment


                    • #11
                      I understand.
                      OpenEDR is an open source product and is available now to everyone (has been available for sometime) at www.openedr.com . You can build your own ELK solution to work with it.

                      Comment


                      • #12
                        Hi melih,

                        Thanks for your understandings.
                        But to clarify a bit more: I don't want to build my own solution. I only want to install your OpenEDR client, but I can't.

                        See openings post: I can select the following clients to install on a device: 'Comodo Client - Security' and the newly introduced 'Install Comodo Client - EDR'

                        The last is your own implemented client which was introduced to us a few weeks ago via email.

                        It was mentioned that it's available for all payed licenses but I get a license error when selecting this option:

                        Click image for larger version  Name:	2.png Views:	0 Size:	40.8 KB ID:	59831

                        Can this be corrected?

                        Thanks in advance.
                        Last edited by ailan; 02-25-2021, 08:14 AM.

                        Comment


                        • #13
                          Nothing to be corrected.

                          OpenEDR capability is available with Comodo Dragon Enterprise platform.
                          What you are showing in your screenshot is the old cybersecurity module that doesn't have OpenEDR.

                          You can simply login (using your existing credentials) to Comodo Dragon Enterprise platform to take advantage of OpenEDR there.

                          Alternatively you can use SOCaaP (built for service providers that includes SIEM and much more) (again no cost if you already have licenses) and OpenEDR will be integrated into SOCaaP soon.

                          Comment


                          • #14
                            I get it. Sorry. All the crossed-named platform names.

                            So the EDR client is another, not free client..

                            And the OpenEDR is available on your new platform, when you have payed AEP licenses.

                            I thought we also had the option because of ​ozermetin
                            's answer:
                            "Do you have paid AEP licenses?
                            We give openEDR free for paid AEP licenses"

                            and the title:
                            "OPEN SOURCE EDR AVAILABLE TO CUSTOMERS USING COMODO’S ENDPOINT PROTECTION"

                            Comment


                            • #15
                              I agree it could cause slightly confusion, apologies for that.

                              You can ping me directly if you wish, so that I can get you setup properly with either Comodo Dragon Enterprise or SOCaaP Platform.....

                              Comment

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