Announcement

Collapse
No announcement yet.

Helpdesk phone fault?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Jimmy
    replied
    nct ,

    We apologized if you were unable to reach the department that you need to contact.

    If you're trying to call C1/ITSM Support, these are the numbers to call:

    For Enterprise customers: 1-973-396-1235 (US) Toll-Free
    For MSP customers: 1-973-396-1232 (US) Toll-Free

    To be more precise you can send an email to c1-support@comodo.com. Please provide details of the issue that you want to be addressed and we will as much as possible direct it to the right department.

    Leave a comment:


  • nct
    replied
    Same number I was dialling, I'll call another day.

    Leave a comment:


  • Rick C
    replied
    nct I tested this number and I was able to reach a live person on the other end of the line.
    For MSP: +1.973.396.1232

    Leave a comment:


  • nct
    replied
    Which is the best phone number and have you tried dialing it yourself? I tried 3 times.

    Leave a comment:


  • Rick C
    replied
    Hi nct
    I, personally, received a call earlier and assisted a C1 user with his concern. The line is pretty much open and available here at C1 Support (as of this post).

    Leave a comment:


  • nct
    started a topic Helpdesk phone fault?

    Helpdesk phone fault?

    When I call the helpdesk I receive a message "you are the only person in this conference" and then silence.
    Is there a fault with your phone system?
Working...
X