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We are getting a Bad Gateway error in the RMM tool way too often. Anyone else experiencing this or is it just us?
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Hi dhaysley
We currently do not experience any 'Bad gateway' error on our side here in C1 Support.
Is it just on the 'RMM' section that you encounter this difficulty or do you experience this also on other parts of the EM (or C1 portal)? How about non-C1 sites? -
Hi, I'm getting
"server return error with code undefined" on the EM remote tool & "connect ECONNREFUSED 170.225.85.1:443" on EM
Any ideas please...………….Comment
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back online now...…………………..Comment
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Hi torkekhq ,
Good to hear that. In case you experience again the same issue, please let us know. Thank you.Comment
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Nothing experienced here, but have over the last couple months been logged out regularly during a dayComment
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Yes, happens to me a lot, I usually have to delete the cache, and try again, usually in Chrome, as that is what I use the most.Originally posted by dhaysley View PostComment
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It is happening more and more lately.Comment
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I'm experiencing the same thing as well on the US server currently -- 502 Bad Gateway when trying to open the Endpoint Manager.Comment
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To the users who were affected by the '502 Bad Gateway' or 'white screen' situation:
The backend team has found a fault in the SSO (Single Sign-on) component of the C1 / ITarian platform. They have already made steps to remedy the situation and prevent repeat incidents. Please reach out to us if you still are affected by this issue. We appreciate your patience in this matter.
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It seems that the mistakes really disappeared, thanks!Comment
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Thank you. I have not received a bad gateway notification over the last couple of months.Comment
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Indeed this has improved greatly, good work team!Comment
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