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  • License Expiry

    What happend to "always and forever free" ?
    Attached Files

  • #2
    datatainment ,

    The license notification you received is for the EM Portal which should automatically renew with no issues. You can review our previous discussion here.

    Comment


    • #3
      It is "Always and forever free"!

      Comment


      • #4
        Itarian license for Endpoint Manager and the rest of the tools are free yes, and should automatically renew.

        Additional licenses for Comodo products like AV, Dome Shield are paid for products.
        Robin
        Director
        Strobe Technologies Ltd
        https://www.strobe-it.co.uk/

        Comment


        • #5
          I really don't get what your system wants from me. sorry.

          I got an Email about unlicensed devices.
          Click image for larger version

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          Okay. somewhere was something written about 0,8USD per Device. Okay.
          Going to the Portal into Licence Management -> Bill Forecast I get that.
          Click image for larger version

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          So what am I supposed to do now?

          Comment


          • #6
            Originally posted by datatainment View Post
            I really don't get what your system wants from me. sorry.

            I got an Email about unlicensed devices.
            Click image for larger version

Name:	Bildschirmfoto 2020-01-07 um 16.36.44.png
Views:	53
Size:	29.4 KB
ID:	39495
            Okay. somewhere was something written about 0,8USD per Device. Okay.
            Going to the Portal into Licence Management -> Bill Forecast I get that.
            Click image for larger version

Name:	Bildschirmfoto 2020-01-07 um 16.34.55.png
Views:	56
Size:	33.1 KB
ID:	39494

            So what am I supposed to do now?
            hi datatainment it looks like you have security deployed on your devices which is and always was a paid license. I will PM you to work out the details

            Comment


            • #7
              datatainment ,

              We apologize for the confusion in regards to the general message we've sent to all. Please do send us an email at sales@comodo.com or contact 1 888-551-1531 so we can review your current license to ensure that your portal displays the correct info. Thanks ItarianJoe for the follow-up

              Comment


              • #8
                Originally posted by StrobeTech View Post
                Itarian license for Endpoint Manager and the rest of the tools are free yes, and should automatically renew.

                Additional licenses for Comodo products like AV, Dome Shield are paid for products.
                Hi datatainment , as quoted from a post I place here awhile ago security products are paid products and need license codes direct from Comodo by sales or ItarianJoe, or you can go to distributors like us to gain these.

                Things have changed on the RMM front and this is now a paid or cost neutral if you have AV licenses.

                I hope this helps.
                Robin
                Director
                Strobe Technologies Ltd
                https://www.strobe-it.co.uk/

                Comment


                • #9
                  Originally posted by StrobeTech View Post

                  Hi datatainment , as quoted from a post I place here awhile ago security products are paid products and need license codes direct from Comodo by sales or ItarianJoe, or you can go to distributors like us to gain these.

                  Things have changed on the RMM front and this is now a paid or cost neutral if you have AV licenses.

                  I hope this helps.
                  I was able to assist datatainment

                  Comment


                  • #10
                    Excellent news ItarianJoe
                    Robin
                    Director
                    Strobe Technologies Ltd
                    https://www.strobe-it.co.uk/

                    Comment


                    • #11
                      Yeah, ItarianJoe did a great job, thanks!

                      Nevertheless this licensing thing isn't well thought thtough. because now my free license is extended about another year.
                      Click image for larger version

Name:	Bildschirmfoto 2020-01-10 um 20.53.48.png
Views:	46
Size:	178.4 KB
ID:	39586

                      Comment


                      • #12
                        Originally posted by datatainment View Post
                        Yeah, ItarianJoe did a great job, thanks!

                        Nevertheless this licensing thing isn't well thought thtough. because now my free license is extended about another year.
                        Click image for larger version

Name:	Bildschirmfoto 2020-01-10 um 20.53.48.png
Views:	46
Size:	178.4 KB
ID:	39586
                        Once all free licenses are turned off this month it will be removed.

                        Comment


                        • #13
                          This is just a timing issue as they are trying to get all portals to expire at the same time (all different due to sign up dates)
                          Robin
                          Director
                          Strobe Technologies Ltd
                          https://www.strobe-it.co.uk/

                          Comment

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