Announcement

Collapse
No announcement yet.

Platform slower than normal

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Platform slower than normal

    Anyone else noticed a dramatic slowing of the platform operation over the last week or two?

    There is now a significant pause when selecting a customer or a device/endpoint. Always around 6-8 seconds. It never used to be anywhere near this slow. Has there been a platform update that may have caused the issue?



  • #2
    Hello @Ed_Johnson,

    The portal is working fine on our end and our users have not yet reported this issue. We suspect this to be a browser issue.

    Comment


    • #3
      Hi

      After in house tests I can confirm it is a browser issue. Thanks

      Comment


      • #4
        Originally posted by Ed_Johnson View Post
        Anyone else noticed a dramatic slowing of the platform operation over the last week or two?

        There is now a significant pause when selecting a customer or a device/endpoint. Always around 6-8 seconds. It never used to be anywhere near this slow. Has there been a platform update that may have caused the issue?

        Yes, same issue using chrome, select a device/group and takes at least 30 secs to respond.

        mcfproservices

        Comment


        • #5
          For anyone experiencing issues with Chrome, clearing your cache normally helps, especially after a platform upgrade.

          Comment


          • #6
            I was just tickled by the truncated version of the message alert from the forum, given the context of the original post:

            Here is the message that has been posted:
            ***************
            [QUOTE=Ed_Johnson;n45171]Anyone else noticed a dramatic slowing of the platform operation over the last week or two?

            There is now a significant pause when
            ***************

            All the best,
            Itarian Forum

            Comment

            Working...
            X