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  • CCS - firewall problem

    Hello,

    We have problem with firewall on CCS (version 12.5.0.8351). It shows that "the network firewall is not functioning properly" as on screenshos below:

    network_firewall.JPG

    Trying to fix but without sucess :-(

    ccs_diag.JPG


    It's not one case. We have few other PC with that same problem.We use Itarian platform to manage CCS and devices.

    What could be the problem and how can we fix it?

    Best regards,
    Andrzej

  • #2
    Has it ever worked without showing the error on V12.5?

    Comment


    • #3
      To be honest I don't know. I noticed that some hourts ago and tried to reslov but no success.
      You mean that It could be some bug in CCS?

      Comment


      • #4
        Originally posted by andit View Post
        To be honest I don't know. I noticed that some hourts ago and tried to reslov but no success.
        You mean that It could be some bug in CCS?
        Do you have the firewall module enabled on your Itarian profile?

        Comment


        • #5
          Yes, of course. There are other devices which share that same profile and there is no problem. Only 6 other devices has that problem with firewall as follow:
          itarina_firewall_problem.jpg

          Comment


          • #6
            Hi andit ,

            To be able to understand your issue we should check your logs. I will direct support team for collecting logs.


            Regards,
            Product Management Team.

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