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Current Malware List - Doesn't Clear?

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  • Current Malware List - Doesn't Clear?

    I have a few programs that were caught as Malware that I have since deleted, but are still showing in the current malware list.

    Is there a way to clear it?


    have removed the program, made sure the quarantine is clear on the affected pc, but it just won't go away. It sends me emails repeatedly about the old infection.

  • #2
    Hello NickN ,

    Have you tried "Delete Malware" option from Portal? Malware List shows all malwares that are found on all endpoints where no action has been taken yet from portal.

    You can check https://help.comodo.com/topic-399-1-...d-Malware.html for more information.

    Best regards,
    Ilgaz

    Comment


    • #3
      Yes, I tried the "Delete Malware" option, I also tried to quarantine, but it didn't do anything. The file has been removed, so it is no longer there, but it still appears in the current malware list

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      • #4
        Hello NickN ,

        Please initiate a full scan on the endpoint(s) and wait for completion. If the malware is deleted on the endpoint, the list should be updated after the full scan is completed.

        Best regards,
        Ilgaz

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