Announcement

Collapse
No announcement yet.

Current Malware List - Doesn't Clear?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts
    ilgazy
    ITarian Staff

  • ilgazy
    replied
    Hello
    NickN
    Junior Member
    NickN ,

    Please initiate a full scan on the endpoint(s) and wait for completion. If the malware is deleted on the endpoint, the list should be updated after the full scan is completed.

    Best regards,
    Ilgaz

    Leave a comment:

  • NickN
    Junior Member

  • NickN
    replied
    Yes, I tried the "Delete Malware" option, I also tried to quarantine, but it didn't do anything. The file has been removed, so it is no longer there, but it still appears in the current malware list

    Leave a comment:

  • ilgazy
    ITarian Staff

  • ilgazy
    replied
    Hello
    NickN
    Junior Member
    NickN ,

    Have you tried "Delete Malware" option from Portal? Malware List shows all malwares that are found on all endpoints where no action has been taken yet from portal.

    You can check https://help.comodo.com/topic-399-1-...d-Malware.html for more information.

    Best regards,
    Ilgaz

    Leave a comment:

  • NickN
    Junior Member

  • NickN
    started a topic Current Malware List - Doesn't Clear?

    Current Malware List - Doesn't Clear?

    I have a few programs that were caught as Malware that I have since deleted, but are still showing in the current malware list.

    Is there a way to clear it?


    have removed the program, made sure the quarantine is clear on the affected pc, but it just won't go away. It sends me emails repeatedly about the old infection.
Working...
X