in Service Desk Calendar Sync between google,outlook etc. for staff

be able to export schedule from service desk to common calendar apps.
be able to sync (export/import) free/busy times from external calendars

Hello @wmramos
Thank you for these suggestions. We do have an existing feature request for such wherein, based on the product roadmap, the planned release will be on Q4 2018. There is a possibility that this feature may be released earlier. Please do visit the Feature Voting post for more information about it.