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[December] What's New on Remote Control?

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  • [December] What's New on Remote Control?

    Hello everyone,

    We are excited to inform you that we are planning to have new releases scheduled to go live on Saturday (2019-12-07) morning!

    The release is expected to take 15 minutes to deploy, during that time platform will be under maintenance mode. Post-deployment tests are expected to continue until 4 pm EST during which you may observe minor glitches. If you observe any issues, please feel free to share with us.

    Remote Control

    New Features
    • You can now tell the remote control tool to revert to a direct internet connection if your proxy server fails.
    • Added 2 Factor Authentication for Endpoint Manager logins on Remote Control application.
    • You can now create favorite folders and view recent directories in the file transfer window.
    • Improved logs for the remote tool application.
    Bug Fixes
    • Below issues have been fixed on the Audit Log section;
    • Incorrect “End/Duration” Session value
    • Incorrect “Type” and “Status” value
    • Name of deleted files was absent in old value for Remote tools delete event
    • Incorrect “Session Start/End/Duration” value
    • Old Value column in “Session connection type” has “None” Status

    Regards
    Product Management Team
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