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Mac Support for Remote Control

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  • Mac Support for Remote Control

    To use Remote Control into a Mac you have to enable Screenrecording (On the Mac you want to remote control) for Endpoint Manager Client in Security and Privacy options under System Preferences.

    So after installing the Enpoint Manager you have to Initiate a remote control session first and the Endpoint Manager Client will show up in Screenrecording sections.

    Normaly it should ask to open Security and Privaty settings to get there once you initiate a remote control session. Don't forget to do this otherwise you can't remote control it OOB.

    Also check Accessibility and Full disk access if you need File Transfer
    Last edited by Itarian FAN; 12-11-2020, 07:21 AM.
    Best Regards,

    ITarian FAN