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No longer have access to dome

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  • No longer have access to dome

    I can no longer access comodo dome to open up websites for access. This is the first time I have tried to access it since I have changed to the ITarian branded software. I get an option to choose how to log in, with username and password, or comodo one. I choose comodo one, and all it says is that something went wrong, and to contact support. So I went back and tried to use my C1 username and password, then it says invalid params. I need to open up a website that they started using today, or wanted to start using today, but it will not let them. Thanks.

  • #2
    Hello BOSS,

    We have created a support ticket regarding on your Dome concern for us to analyze and fix the issue. Please reply at your convenience.

    Thank you for your patience.

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    • #3
      Originally posted by Anna C View Post
      Hello BOSS,

      We have created a support ticket regarding on your Dome concern for us to analyze and fix the issue. Please reply at your convenience.

      Thank you for your patience.
      I still can not log into dome, this has been an issue fort a long time now, so long in fact, that I had to remove all my networks off the dome DNS, due to not being able manage it.

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      • #4
        BOSS ,

        We apologize to hear this unresolved issue. A support ticket had been created on your case. However, we haven't received a response from you since day 1 of your report. We will reopen the support email to further assist you by all means possible.

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        • #5
          Hi, I'm having the same problem

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          • #6
            Marveltec ,

            We'll make sure to report your concern as well and have our Developers assist in resolving this issue.

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