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No longer have access to dome

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  • BOSS
    started a topic No longer have access to dome

    No longer have access to dome

    I can no longer access comodo dome to open up websites for access. This is the first time I have tried to access it since I have changed to the ITarian branded software. I get an option to choose how to log in, with username and password, or comodo one. I choose comodo one, and all it says is that something went wrong, and to contact support. So I went back and tried to use my C1 username and password, then it says invalid params. I need to open up a website that they started using today, or wanted to start using today, but it will not let them. Thanks.

  • Jimmy
    replied
    Marveltec ,

    We'll make sure to report your concern as well and have our Developers assist in resolving this issue.

    Leave a comment:


  • Marveltec
    replied
    Hi, I'm having the same problem

    Leave a comment:


  • Jimmy
    replied
    BOSS ,

    We apologize to hear this unresolved issue. A support ticket had been created on your case. However, we haven't received a response from you since day 1 of your report. We will reopen the support email to further assist you by all means possible.

    Leave a comment:


  • BOSS
    replied
    Originally posted by Anna C View Post
    Hello BOSS,

    We have created a support ticket regarding on your Dome concern for us to analyze and fix the issue. Please reply at your convenience.

    Thank you for your patience.
    I still can not log into dome, this has been an issue fort a long time now, so long in fact, that I had to remove all my networks off the dome DNS, due to not being able manage it.

    Leave a comment:


  • Anna C
    replied
    Hello BOSS,

    We have created a support ticket regarding on your Dome concern for us to analyze and fix the issue. Please reply at your convenience.

    Thank you for your patience.

    Leave a comment:

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