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itsm cmd script failing

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  • itsm cmd script failing

    I am seeing the following process in process explorer on multiple machines

    C:\WINDOWS\system32\cmd.exe /c ""C:\Temp\7ZSfx000.cmd" "

    Inside of C:\Temp\7ZSfx000.cmd is the following

    :Repeat
    del "C:\Program Files\COMODO\Comodo ITSM\python_x86_Lib.exe"
    if exist "C:\Program Files\COMODO\Comodo ITSM\python_x86_Lib.exe" goto Repeat
    del "C:\Temp\7ZSfx000.cmd"

    On some machines there are multiple .cmd files with similar names. I assume this is not normal, please advise

  • #2
    Hi terry.r ,

    We've created a separate support ticket for this concern.
    Please respond to the email that we've sent you so we can help you resolve the issue.

    Thank you.
    Vincent C
    ITarian Technical Support

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