SSL Queries

[josh08]

Hi Anna C,
I have one doubt regarding COMODO SSL. I am using Namecheap Hosting for my site where I use Comodo Positive SSL but when I try to install a new certificate on my Site which is techcortex it says you can only renew old certification. I can't be able to use the new certificate in that site. So is it necessary to renew that? can't we install new SSL on the same site? Even hosting providers refuse to do so. Kindly help

[Jordan C]

Hello josh08 ,

Thank you for reporting this case. To better assist you with SSL, please visit our support page at https://sectigo.com/support-ticket/ to open a ticket. You can also contact them directly at +1-888-266-6361 or +1-703-581-636.