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Release Candidate of ITarian - IT Operating Platform for 29th-30th of April, 2020

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  • Release Candidate of ITarian - IT Operating Platform for 29th-30th of April, 2020

    Hello everyone!

    We're excited to inform you that latest version of ITarian will go live on last week of April, 2020. We have some changes on our release dates that we want to share with you, all new releases will go live on weekdays from this point forward.

    As you know, we have different servers for US and Europe. In order to make sure that none of our customers get affected by the new release in work days, we decided to split the release for US and Europe servers. As always, the releases will be done during off-work hours to minimize disruption to your work-flows.

    New release schedule for each region is as follows:

    US Server -> The release will start on 29th April 2020 Wednesday at 1 AM EDT
    EU Server -> The release will start on 30th April 2020 Thursday at 5 AM GMT

    The release is expected to take 30 minutes to deploy, during that time platform will be under maintenance mode, where you may observe minor glitches. If you observe any issues, please feel free to share with us.


    Endpoint Manager

    Endpoint Manager Core

    New Features
    • Public API sharing - Must Have Items Part 2
    We are releasing the following APIs as Part 2 of our project to release our common APIs to the public:
    1. Procedures
    2. Monitors
    3. Alerts
    These join last month’s release of our APIs for users, devices, and device group properties.
    • Mark Duplicate Devices by MAC address
    In addition to the device name, you can now use MAC addresses to identify duplicate devices. This improves search accuracy when devices in separate organizations or networks may have the same name.

    Here is the wiki of this feature.

    Bug Fixes
    • Fixed the issue of inability to clone a profile after the account is migrated from EU region to US region.
    • Fixed the issue of CCC and CCS Branding settings are not applied.
    • Fixed the issue of global software inventory doesn't filter software for selected companies/groups but shows software for all the customers.
    • Fixed the issue of Endpoint Manager users being unable to takeover device when 2FA is enabled.
    • Fixed the issue of maintenance windows are not available for procedures scheduling.
    • Fixed the issue of inconsistency between device statuses on Endpoint Manager portal and Remote Control application.
    • Fixed the issue of inability to reset screen passcode on iOS device through portal.
    Security

    New Features
    • Added ‘Quarantined Files’ tab to the Mac OS device details. You can get a list of ‘Quarantined files’ from particular device.
    Hereis the wiki of this feature.
    • We improved file searches in Endpoint Manager’s Valkyrie page by adding Start/end date filters.
    Data Loss Prevention:
    • Added the ability to view logs of DLP monitoring rules.
    • Added a ‘Patterns’ column to the discovery logs detail window.
    • You can now delete or quarantine files discovered by a DLP discovery scan.
    • You can now create custom search patterns for DLP scans. Custom patterns can consist of specific keywords, keyword groups and data formats.
    Here is the wiki of this feature.

    Improvements
    • We started ‘Export to csv’ action in Audit logs (from all pages).
    • 'Threat history' became 'Android threat history'. We continue collection all logs. But right now, all logs from Mac/Win/Linux are not available to view from Threat History page.
    Bug Fixes
    • Fixed an issue of "Unable to add network path to Containment virtualization exclusions"
    • Fixed an issue of "FW blocking communication (missing cmdprots.exe in predefined file group)"
    Remote Tools


    New Features
    • Audit logs now record all command prompt and PowerShell actions.
    Here is the wiki of this feature.
    • Admins can now choose whether to access the remote device as the current user or as a local system user. This choice is available for file explorer, process explorer, service explorer and the command interface.
    Here is the wiki of this feature.

    Remote Control

    New Features
    • Added ability to pause and resume file transfer.
    • Added ability to suspend and resume file transfer session.
    Here is the wiki of this feature.

    Bug Fixes
    • Fixed an issue of "Takeover failed to start.Connection data is invalid." while connecting to macOS devices.

    Remote Monitoring and Management

    New Features
    • Script Procedures for Mac OS

    You can now create, run and schedule script procedures on MacOS devices.

    Here is the wiki of this feature.
    • Set Alias or Friendly Name for Network Devices

    You can now change network device names to memorable/understandable names.

    Here is the wiki of this feature.

    Patch Management

    New Features
    • Enable / Disable Patch Management from Profiles

    You can now disable all patch management operations in active profiles. Admins can disable all updates/installations via:
    1. On-demand patch installations
    1. Scheduled patching operations
    1. Patch installations via procedures
    Here is the wiki of this feature.

    Bug Fixes
    • Fixed the issue of patches being applied outside maintenance windows.

    Reporting

    New Features
    • Customer Assessment Report

    The customer assessment procedure lets you quickly evaluate the security of your managed Windows endpoints. The procedure generates a report which summarizes the following:
    1. Device Vulnerability: List of operating system and 3rd party patches that need to be installed
    2. Endpoint Security: Details of malware and unknown files found on devices.
    3. Phishing and Internet Risks: Test whether your endpoints can connect to harmful websites.
    4. Comodo Agent: An overview of which Comodo agents are installed on your endpoints.

    Here is the wiki of this feature.

    Comodo Client Security

    Windows

    New Features


    Data Loss Prevention:
    • New DLP monitoring rule lets you block users from taking screenshots while specific applications are running. This is useful for applications which are known to handle sensitive data.
    • Added ability to create custom search patterns for DLP scans. As mentioned in the Endpoint Manager section earlier, custom patterns can consist of specific keywords, keyword groups and data formats.
    • Added search support for more file types to discovery rules.
    Hereis the wiki of this feature.

    Bug Fixes
    • Fixed an issue of "Connection to NAS via VPN is not possible via SMB2/SMB3 with CCS installed"
    • Fixed an issue of "Device gets very slow with CCS and Windows classic shell"

    Service Desk

    Bug Fixes
    • Fixed the issue of "While trying to bulk close or delete tickets in the Open tickets screen, the tickets close/delete but it redirects to the login screen."



    New Client Versions:

    Windows Communication Client : 6.35.37275.20040

    Windows Comodo Client - Security: 12.2.0.8121

    Windows Remote Control : 6.35.37178.20040

    Endpoint Detection and Response: 2.3.0.195

    macOS Communication Client: 6.35.37113.20040

    macOS Comodo Client - Security : 2.4.4.851

    macOS Remote Control: 6.35.37179.20040

    iOS Mobile Device Management Client : 1.3.0

    Android Mobile Device Management Client: 6.15.0.10

    Linux Communication Client: 6.28.26228.19060

    Linux Comodo Client - Security: 2.2.1.501
    Attached Files
    Last edited by Gizem.kucuklergil; 04-30-2020, 04:07 PM.

  • #2
    Hi Gizem.kucuklergil

    What time will you be updating the platform on Thursdays? How will this impact on MSPs in the UK?

    Originally posted by Gizem.kucuklergil View Post
    Hello everyone!


    All new releases will go live Thursdays from this point forward. As always, the releases will be done during off-peak hours to minimize disruption to your work-flows.


    Endpoint Manager
    [/LIST]

    Comment


    • #3
      Originally posted by nct View Post
      Hi Gizem.kucuklergil

      What time will you be updating the platform on Thursdays? How will this impact on MSPs in the UK?
      Hi nct

      I'm just guessing here, but given that they have different servers for the US and Europe, most probably they will update both at a different time following the off-peak hours for each region.

      Have a nice day!
      -- Javier Llorente
      Devoteam - Endpoint Security
      ​​​​​​​

      Comment


      • #4
        Hello nct , DevoteamEndpointSecurity ,

        In order to make sure that none of our customers get affected by the new release in work days, we decided to split the release for US and Europe servers. As always, the releases will be done during off-work hours to minimize disruption to your work-flows.

        New release schedule for each region is as follows:

        US Server -> The release will start on 29th April 2020 Wednesday at 1 AM EDT
        EU Server -> The release will start on 30th April 2020 Thursday at 5 AM GMT

        The release is expected to take 30 minutes to deploy, during that time platform will be under maintenance mode, where you may observe minor glitches.

        Best Regards,
        Ilgaz

        Comment


        • #5
          Hello Everyone,

          We would like to inform you that US Region deployment has been started for April release.

          We will also inform you when post-deployment tests are completed.


          Best Regards,
          Product Management Team

          Comment


          • #6
            I hope the maintenance window is fixed in this release.
            I dont see anything in the release notes.

            Regards,

            Danny

            Comment


            • #7
              Hello everyone!


              We are happy to announce that post-deployment tests are completed for US cloud portal April release. You can safely enjoy the new features delivered with the April release.
              Please note that April Release for EU region cloud portal and the agents will start on 30th April 2020 Thursday at 5 AM GMT.

              Looking forward to hear your feedback !

              Best Regards,
              Product Management Team

              Comment


              • #8
                Hello Everyone,

                We would like to inform you that EU Region deployment has been started for April release.

                We will also inform you when post-deployment tests are completed.


                Best Regards,
                Product Management Team

                Comment


                • #9
                  Hello everyone!

                  We are happy to announce that April release is successfully completed for both EU and US region. You can safely enjoy the new features delivered with the April release.

                  Looking forward to hear your feedback !

                  Best Regards,
                  Product Management Team

                  Comment

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