Advanced Reporting

[ilker_sert]

OK, I can get reports now.
What about the other hardware spec. such as graphic card, NIC, Motherboard.

[ilgazy]

Hello ilker_sert ,

Detailed hardware information will be provided within the next iterations. Also, we are working on a fully customizable version so that you will be able to create your own reports, with the data that you need.

We will be sharing any news about the timeline directly from here.

Best regards,
Ilgaz

[ilker_sert]

Hello ilgazy
I am very happy for this news. I look forward to seeing the report.

Kind regards,

[rudym12]

Where do I find it, I don't have anything under reports.

Thanks
Rudy

[PremJkumar]

Hi rudym12,

You can get the reports from Dashboard => Reports => Reports Beta

Kind Regards,
PremJK

[chuntley3]

I would like to have access to the advanced reporting features as well.

[minntech]

Hi rudym12,

You can get the reports from Dashboard => Reports => Reports Beta

Kind Regards,
PremJK

I dont see this in my account.

[PremJkumar]

Hi minntech,

Sorry, we have asked our backend team to check and fix the issue.

Kind Regards,
PremJK

[ntelogic]

Please add us too!

[PremJkumar]

I dont see this in my account.

Hi minntech,

Our backend team has checked and found that Reports Beta is enabled for your account. Can you please check one more time using different browsers and via cleaning up cache/cookies.

If the issue still here, please share screenshot which shows us URL in browser and under which user customer checks.

Thank you in advance!

Kind Regards,
PremJK

[PremJkumar]

I would like to have access to the advanced reporting features as well.

Hi chuntley3,

We have enabled Reports Beta for your account, can you please check and provide feedback.

Kind Regards,
PremJK

[PremJkumar]

Please add us too!

Hi ntelogic,

Thanks for your request. Our backend team has enabled Reports Beta for your account, please check and provide your feedback.

Kind Regards,
PremJK

[chuntley3]

Hi chuntley3,

We have enabled Reports Beta for your account, can you please check and provide feedback.

Kind Regards,
PremJK

I am now able to access the beta reports. When I first went to the page, it had a message that I was not authorized, but when I refreshed the page it did come up for me. Thanks!

[minntech]

Hi minntech,

Sorry, we have asked our backend team to check and fix the issue.

Kind Regards,
PremJK

My mistake, I was going to Reports in ITarian Dashboard. I see now its under RMM Portal, Dashboard, Reports. I see it now.

[minntech]

PremJkumar - the executive summary report looks nice. One thing that I think would be beneficial is to have a section that shows server uptime to the report. Seems like some reports you can select time range vs a single day, so if you could do that with executive summary report and show the server uptime over that date range that would be nice. Most reports are given to customers quarterly so to be able to show good uptime for servers during that time period in addition to the other metrics already in the report, I think would be great.