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Anyone else getting 2FA keys via SMS 20 minutes late?

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  • Anyone else getting 2FA keys via SMS 20 minutes late?

    We're using SMS for 6 pin code. Timer is 3 minutes but the codes are showing up 20 to 30 minutes later. Outages or service issues?

  • #2
    Hi erich.itarian@bpisys.com,

    Sorry for the trouble caused. We have asked our backend team to create support ticket and analyze the cause of issue.

    Kind Regards,
    PremJK

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    • #3
      Thank you. Looks like they have resolved the initial issue. We're receiving the codes within the 3 minute window now. Much appreciated.

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