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Gateway Timeouts Upon closing tickets

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  • #16
    ktaylor I logged a ticket yesterday with support regarding speed issues on SD.

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    • #17
      Hello ktaylor,

      We have communicated to our development team regarding on this issue with gateway timeouts. We also put the case on the highest priority possible and sent you an email to keep you updated.

      Thank you for your patience on this matter.

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      • #18
        ktaylor Anna C I have been in contact with the SD team and since last weekend's update to the whole platform it is definitely running faster.

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        • #19
          They installed a hot-patch for my particular case.

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