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API - HTTP 503 Errors

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  • API - HTTP 503 Errors

    We have not received a resolution to this error via a direct support ticket, opened Jan 8th. This issue has existed for more than 3 weeks causing the API to be unusable with more than 90% of the requests resulting in 503 errors. Please update.


  • #2
    tuplink ,

    We apologize for the delay. We have communicated back with our Product Team to assist further in regards to your earlier report.

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    • #3
      Jimmy i am still waiting on a resolution to this. #NWP-356-18459

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      • #4
        We apologize for the delay tuplink but rest assured that this is being investigated by the responsible team. An update will be sent to you at the soonest through the support ticket that was created for your concern.
        Rick C
        C1 - Technical Support
        COMODO | Creating Trust Online

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        • #5
          Wrayven32x nothing other then we have forwarded this to the product development team for about the 7th time. The ticket has been open for a month at this point

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          • #6
            Hello tuplink ,

            We are still working on this case and rest assured that once we have an update we`ll let you know as soon as possible.

            Thanks for your patience and understanding on this matter.
            Last edited by Jay; 02-13-2019, 11:25 AM.
            Jay
            C1 - Technical Support
            COMODO | Creating Trust Online

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