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  • Reports with Custom Forms

    Greetings,

    Is there anyway to export Tickets Reports with the Custom forms? away of the Ticket Details built-in form.

    Is there a way that our Custom Added forms appear on the Tickets' reports?

  • #2
    Hi abey ,


    You should fill Variable field for custom field. After that values will be shown in tickets report. I attached an example for Manage --> Forms menu. Can you please try? If problem continues we can check together.


    Regards,
    Zeynep.
    Attached Files

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    • #3
      Originally posted by zeynepyildirim View Post
      Hi abey ,


      You should fill Variable field for custom field. After that values will be shown in tickets report. I attached an example for Manage --> Forms menu. Can you please try? If problem continues we can check together.


      Regards,
      Zeynep.
      Hello Zeynep,

      Yes we do fill the variable field per each custom field, yet, it doesn't show in the Tickets Reports.

      Comment


      • #4
        abey ,

        Lets create a ticket for your problem so we can check with more details. Our support team will reach you immediately.

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        • #5
          Hello @abey,

          We have created a support ticket in regards to your report and will reach you via your forum registered email for further correspondence.

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