Admin console down

Products ITarian Endpoint Manager
1

The admin console is down, when I try to launch it from the RMM, I get s SSO error. When I manually open it, I get a network error.

2

Hello @BOSS
We thank you for bringing this issue to our attention. We did try on our side here at C1 Support to log in to the RMM Administration Console and we also encountered a network error on sign in. The backend team has been informed already and, as of this posting, they are currently checking the system. We appreciate your patience on the matter.

3

Thank you!!

4

My Admin console seems to be back up, thanks for the quick work guys!!!

5

We are glad to know that RMM is now accessible to you. We also tested on our side and, indeed, RMM is again accessible.

Please feel free to reach out to us if you need further assistance. Thank you.

6

is this the old RMM or the new one?

7

@BOSS is referring to his access to the old RMM.

8

@Rick_C is correct, I am referring to the old Admin Console. This is my primary tool for remote support of any kind. I also am able to log on to a lot of systems where the agent is offline with the old admin console.