hi @jmock
We would like to inform you that our billing model has been changed recently. We will now bill separately for the use of our RMM module to the extent you use these features. Specifically, RMM, Patch Management, and MDM modules will now be charged per device.
Note: Even if the Xcitium Client Security is not installed on the device, if the XCS was enabled on the profile section, you will still be billed after 30 days.
Please check the link https://forum.itarian.com/t/itarian-platform-billing-changes/ for details on optimizing the profile Sections as per the new billing method.
for further billing questions , request you to email to ar@xcitium.com