cmdagent JobAvUpdate Fail download telemetry

Products ITarian Endpoint Manager
1

I have a lot of this errors in my event viewer.

Source: cmdagent
Event ID: 1
Task Category: JobAvUpdate

General info
Fail download telemetry config (hr=0x80070002)

Details

  • System

    • Provider

    [ Name] cmdagent

    • EventID 1

    [ Qualifiers] 49152

    Level 2

    Task 10

    Keywords 0x80000000000000

    • TimeCreated

    [ SystemTime] 2017-11-21T09:28:12.000000000Z

    EventRecordID 1783

    Channel COMODO Client - Security Trace

    Computer xxxxxxxx

    Security

  • EventData

    Fail download telemetry config (hr=0x80070002)

2

Hello @Noiden,

It is OK. It just means that telemetry config is absent on the server but it is present locally.
It do not affect the function of Comodo Client Security at all.

I hope this information helps.

Kind Regards,
Jay

3

Hmm, ok… but it generate a lot of errors in the event viewer. Put it on the server? =)

4

Comodo error messages can be pretty confusing, I’ve pointed that out again today on a ticket.

5

Hello @nct,

We will send a request for details of these error messages.

Thank you.