We would like to inform you that we are going to have new releases over Comodo ONE on Saturday (08/12/2017) morning. Platform will be on maintenance mode for 4 hours early Saturday. We expect to have no service outage in general. If you observe any brief connectivity issues, please retry later in the day.
Here are the release notes:
IT and Security Manager
New Features
Linux endpoints are supported on ITSM! Now you can enroll Linux OS (Ubuntu 16.04.2, Debian 8.8, Red Hat Enterprise 7 and higher versions) devices into ITSM. For now, you can see the device inventory details and online status; Security Client, patch management, procedures etc. will be all supported on future release!
Comodo Remote Control now supports special key combinations like CTRL+ALT+DEL, ALT+F4, CTRL+C. You can smoothly use CRC on all your endpoints.
Containment section on the ITSM Portal->Security Sub-System is renewed with new columns, buttons and filters. Now you can see and interact with records on the same screen to
check the file details from Valkyrie and understand the verdict process
get Valkyrie File report to show it to others
change the rating of a contained file without need to navigate to Application Control section.
See the reason / trigger for containment to be able better understand and take measure if required
Bug Fixes:
Bulk installation packages for MacOS devices were not working in some cases, it is fixed.
Comodo ONE Portal New Features
Better sorting on applications menu to see more used applications on top.
Old Patch Management is disabled as default module and move to the Comodo ONE store in favor of ITSM Patch Management. It would be still available under store if someone wants to get it on top of ITSM Patch Management.
Remote Access Support feature is enabled for accounts to be able to get better and quicker support from Comodo when needed. When it is enabled, Comodo can help you set your accounts up or pinpoint an issue as one of your staff member. You have the control to enable or disable this anytime.
Service Desk New Features
We improved user page view for you! Now you have “Last Ticket Update” column which shows last update time of the user's ticket. So, you can easily sort your tickets based on the update time. When you go to the User Directory list, you can see the users which have been already sorted according to the Last Ticket Update date by default.
We are continuing to improve our report pages from day to day! You will able to get report over any custom fields that you added to the system in order to see the additional data as output on reports. To
Improvements:
Performance improvement on session data.
Bug Fixes:
Custom pick list takes random four items problem has been fixed.
User ticket counter was not working properly inside ticket section, it is fixed.
Staff who belongs to the custom role, could not create ticket, it is fixed.
Service Desk Module freezing problem is fixed.
Valkyrie New Features
Valkyrie dashboard is completely changed with a new modern look with newly added features! New dashboard has a new navigation menu with three main categories:
Dashboard
Overview gives an overview about new detections and detailed information with Valkyrie widgets.
Recent Analysis Requests page is completely changed in a user friendly way.
A better file status representation bar is added.
Filtering options are enhanced with new date filter.
Available actions on each file is represented in a more clear way.
Unknown File Hunter Scans page is completely changed in a user friendly way.
Filtering options are enhanced with new date filter.
Available actions on scan is represented in a more clear way.
Statistics
My Analysis Statistics section is changed with a new pie chart and better new look&feel.
Unparalleled Protection Overview section is changed with a better date filter and new look&feel.
Unknown File Statistics section is changed with a new bar chart, better date filter and new look&feel.
Settings part is divided into two sub menu account and antivirus vendors
Account menu has a new look&feel.
Antivirus Vendors has a new look&feel
File Details
File Info screens are completely changed in a user friendly way.
All the available actions are listed on the actions bar.
All the tabs’ details are represented in a more clear way.
Login&Logout
Login and Logout screens are represented with a better and user friendly look&feel.
Improvements:
Valkyrie File Upload services are refactored and optimized. Users will have faster uploads so that their analysis results will be provided sooner.
Bug Fixes:
Download auto analysis report can be reached without logged in as designed..
Comodo continues to improve its industry disrupting “freemium” product with so many must-have features under one umbrella, especially anti-malware/remote control/service desk/MDM.
i look forward to the future together with Comodo.
Extremely sorry team, but testing has failed again!
I have found so far (within 30 mins of testing) the following two issues: -
Ticket: [#FTB-309-67735] Subject: SD - PHP Not compiled for emails Priority: URGENT Issue: PHP not compiled with email functions so the platform does not use SMTP, POP or IMAP meaning NO COMMINCATION AT ALL
Ticket: [#OAG-479-43788] Subject: SD - Multi Selection Actions Not Working Priority: Normal Issue: Multi selection tasks do not process, instead you are taken to a blank page.
Issue [#FTB-309-67735] is URGENT; and is a fundamental section of the helpdesk which we have to keep getting you to fix due to constantly being broken because of tampering, can we get this done straight away as client like us are now online work no helpdesk system once again and as the hours move on the issue with get worse as the weekend closes.
here is an update from us about the updates / fixes: -
IT and Security Manager
New Features
Linux endpoints are supported on ITSM! Now you can enroll Linux OS (Ubuntu 16.04.2, Debian 8.8, Red Hat Enterprise 7 and higher versions) devices into ITSM. For now, you can see the device inventory details and online status; Security Client, patch management, procedures etc. will be all supported on future release!
Fab idea and not yet tested.
Comodo Remote Control now supports special key combinations like CTRL+ALT+DEL, ALT+F4, CTRL+C. You can smoothly use CRC on all your endpoints.
Does not seem to work on the two machines we have tested on. Does this require a certain CCC version?
Containment section on the ITSM Portal->Security Sub-System is renewed with new columns, buttons and filters. Now you can see and interact with records on the same screen to
check the file details from Valkyrie and understand the verdict process
get Valkyrie File report to show it to others
change the rating of a contained file without need to navigate to Application Control section.
See the reason / trigger for containment to be able better understand and take measure if required
All seems good
Bug Fixes:
Bulk installation packages for MacOS devices were not working in some cases, it is fixed.
We hopefully will have our first Mac clients next week so will let you know
Comodo ONE PortalNew Features
Better sorting on applications menu to see more used applications on top.
Nothing has changed for us at all
Old Patch Management is disabled as default module and move to the Comodo ONE store in favor of ITSM Patch Management. It would be still available under store if someone wants to get it on top of ITSM Patch Management.
We do not use this old system, how do we remove it?
Remote Access Support feature is enabled for accounts to be able to get better and quicker support from Comodo when needed. When it is enabled, Comodo can help you set your accounts up or pinpoint an issue as one of your staff member. You have the control to enable or disable this anytime.
Service DeskNew Features
We improved user page view for you! Now you have “Last Ticket Update” column which shows last update time of the user's ticket. So, you can easily sort your tickets based on the update time. When you go to the User Directory list, you can see the users which have been already sorted according to the Last Ticket Update date by default.
Useful update, makes it quicker to find tickets and active users.
We are continuing to improve our report pages from day to day! You will able to get report over any custom fields that you added to the system in order to see the additional data as output on reports. To
Improvements:
Performance improvement on session data.
Time shall tell, but very hard to judge
Bug Fixes:
Custom pick list takes random four items problem has been fixed.
User ticket counter was not working properly inside ticket section, it is fixed.
Staff who belongs to the custom role, could not create ticket, it is fixed.
Service Desk Module freezing problem is fixed.
ValkyrieNew Features
Valkyrie dashboard is completely changed with a new modern look with newly added features! New dashboard has a new navigation menu with three main categories:
New look is nice
Will there be proper integration into ITSM or better still be it's own App in C1 Portal?
Dashboard
Overview gives an overview about new detections and detailed information with Valkyrie widgets.
Recent Analysis Requests page is completely changed in a user friendly way.
A better file status representation bar is added.
Filtering options are enhanced with new date filter.
Available actions on each file is represented in a more clear way.
Unknown File Hunter Scans page is completely changed in a user friendly way.
Filtering options are enhanced with new date filter.
Available actions on scan is represented in a more clear way.
Statistics
My Analysis Statistics section is changed with a new pie chart and better new look&feel.
Unparalleled Protection Overview section is changed with a better date filter and new look&feel.
Unknown File Statistics section is changed with a new bar chart, better date filter and new look&feel.
Settings part is divided into two sub menu account and antivirus vendors
Account menu has a new look&feel.
Antivirus Vendors has a new look&feel But I DO NOT see Comodo among them?
File Details
File Info screens are completely changed in a user friendly way.
All the available actions are listed on the actions bar.
All the tabs’ details are represented in a more clear way.
Login&Logout
Login and Logout screens are represented with a better and user friendly look&feel.
Improvements:
Valkyrie File Upload services are refactored and optimized. Users will have faster uploads so that their analysis results will be provided sooner.
Bug Fixes:
Download auto analysis report can be reached without logged in as designed..
Comodo Remote Control now supports special key combinations like CTRL+ALT+DEL, ALT+F4, CTRL+C. You can smoothly use CRC on all your endpoints. Does not seem to work on the two machines we have tested on. Does this require a certain CCC version?
Yes, all new features would require most recent versions of agents. Please be sure that you have downloaded the latest version of CRC.
Better sorting on applications menu to see more used applications on top. Nothing has changed for us at all
If you already have Old Patch Management and RMM Plug-in, now they are placed on the bottom of the list. If you don’t have these, nothing should be changed.
We do not use this old system, how do we remove it?
Unfortunately no removal option for now. This change is made for new accounts. However, we will auto remove from all accounts when everyone is happy and ready to move on ITSM Patch management.
Valkyrie dashboard is completely changed with a new modern look with newly added features! New dashboard has a new navigation menu with three main categories: New look is nice
Will there be proper integration into ITSM or better still be it’s own App in C1 Portal?
There will be better integration with ITSM. We don’t plan to put it on as an app since it is a core service rather than an app.
Antivirus Vendors has a new look&feel But I DO NOT see Comodo among them?
Yes, the idea of this selection is to enable comparison between them and Comodo. So, no need to select Comodo on there. Comodo is the best, nobody should compare two awesome things with each other
