create client user to monitor tickets.

Products ITarian Service Desk
1

hello,

CEO’s of companies with Provide services too would like to monitor Tickets for their staff every now and again.

Is it possible to create a read-only user account for client users to view tickets in the service desk area?

Thanks,

Jahfar Campbell.

2

@jahfar ,

As of the moment, these are the roles that can be managed https://help.comodo.com/topic-289-1-716-11210-Managing-Roles.htmlhttps://help.comodo.com/topic-399-1-786-10160-Managing-Permissions-and-Users-Assigned-to-a-Role.html . What we can do is request this kind of functionality to our development team, have it analyzed and notify you once this feature had come to fruition.