Got an email about malware being detected on endpoint. Follow link, that actually takes to me to the wrong login page. Trying to login I get:
“To Login to Portal with Comodo ONE credentials, please Login from Comodo ONE Portal.” It is, what looks like, an attempt to login to my MSP portal,
Should it not point to this one:?? https://one.comodo.com/app/ YES???
So this emailed LINK needs to be fixed. How is this accomplished??
Finally logged into ITSM, go to Sec Sub Sys, AV, and Current Malware List.
Comodo has found “tightvnc 1.3.10 setup.exe”, which is NOT malware. I use it all over my networks.
How can I turn this into a TRUSTED Application that is neither Malware or a Virus…in a few mouse click or less?
Also…on a Win7 endpoint, I HAVE to turn OFF Firewall or I cannot do my job. Trying to find out what is being blocked I have enable firewall to Allow popup warning of any blocked app etc…and to do so for 180 sec, set Alert level to Very HI…Create Rules for safe applications…on and on…
Nothing happens …I try to connect to network rescourse…nada…it never connects. Just times out…zero information…zero.
Turn off Firewall, I can connect without issue. Re-enable FW. Locked out. No warnings…no alerts, no message, no popup, no email. NOTHING…NADA.
Please oh please…there has to be a SUPERT FAST way to tell and then allow this stuff through all in 30sec or less. Otherwise I cannot roll this out to Customers for fear of them being blocked from LOB programs.
This is counter productive at this point and not intuitive at all.