Dear @nephilim5070
Welcome to the forum as I see this is the first post you have made.
In regard to your pricing question, we have the same format as all other device-based alternatives now; but breaking down your example you would have the following: -
- ITarian Basic = $0.00
- ITarian Device = $37.50 ($1.25 x 30)
- ITarian Mobile = $0.00 ($0.60 x 0)
- Xcitium Client Security = $0.00 ($2.65 x 0)
TOTAL $37.50
I have assumed that you have no XCS profiles or MDM profiles in use, and if this is the case then please contact support and we can resolve the billing issue for you.
If you have a device list that shows XCS against devices like below, then you have assigned antivirus settings to a device and will be charged for it.
Cost neutrality was the old system we had and removed as part of this change which should have been communicated in the emails we sent out.
Under the old system we had a price for ITarian Endpoint Manager (replaced by ITarian Device); but if you purchased an Xcitium Client Security (Was called Comodo Client Security or Advanced Endpoint Protection) we gave you ITarian Endpoint Manager licenses for free to cover the AV licenses so you could manage your devices.
The issue with this is that as more and more people took on AV ITarian lost out which only hurt development of the platform. We have now split this to match the competition, so you have one license for each system.