@HuskyLogic - fruits of using a free product!
“one.msp Posts: 1”
There’s always someone who creates an account just to heckle and provide nothing of value.
As discussed earlier Comodo ONE support is available by:
- Submitting a ticket via support.comodo.com
- Emailing your support question to c1-support@comodo.com
Doing so allows us to formally track tickets and monitor progress against our internal process measures. Once a ticket has been opened a support agent will often use a free remote session (Skype, GoToMeeting, etc.) to more quickly address customer issues.
Comodo MSP customers can also open tickets via our dedicated phone support number (973-396-1232). However, opening a ticket via one of the two options listed above is still preferred as doing so allows the agent to get a jump on your issue prior to getting back to you. For those out of the US, while we work on an international number, just email your issue and an agent will be happy to use a remote session to help you resolve it.