Hi
I’m amazed that on the weekend of a release you have no one available on L2 support, I’ve just called into discuss on-going issues with connectivity following the CCC update and being unable to update endpoints from the console. Very poor planning by Comodo, I feel you have let us down again.
Totally agree, and looks like another upgrade cycle we shall be missing as I really cannot have anymore Comodo issues at present.
After speaking to @melih he’s assured me L1 can now contact L3 directly today for serious issues, however, I still feel L2 should have some availability following a product release.
That is correct.
L1 has direct communication to L3. We are here for you 24/7!