No tray icons

Products ITarian Endpoint Manager
1

Show security client tray icon: Enabled
Show communication client tray icon: Enabled

But no tray icons

2

Hello @Sergey

Can you please make sure that you are using the latest CCS and Agent on the machine? Also, do they show as online in the console?

3

They online at console. Agents - new, just installed from C1

4

Hello @Sergey ,

Can you please confirm that the profile has been applied on that device ? To do that check the device’s “Associated Profiles” section and make sure the profile is “Successfully Processed”. Also, check if you have multiple profiles applied with different UI settings.

5

Yes, I know about profiles. This PC taked back by customer & now I cant check icons again.

6

Hello @Sergey ,

So are CCC and CCS icons visible now?