Procedure - how windows services start\stop

Products ITarian RMM
1
  1. improvement

In section Procedures - When i selected one procedure, after this pressed button “Run procedure”, in list “Select procedure” i see first procedure, not selected. May be it would be convenient to show selected procedure?

  1. Question

In procedures - how i Can stop Windows Service , what i have to write in the input fields?-

"enter process name.." - NET STOP
"enter process parameters..." - name of service ?

But not worked

also i tried -

"enter process name.." - NET STOP name of serive

But not worked

  1. feature request - May me you add debug windows (logging answers from cmd) for procedures?

i tried to use checkbox “Hide window” - but nothing happened

  1. feature request -

Add system services in procedures in Actions

2

Hello,

Thank you for your feedback in regards to the Comodo One platform. I will forward the suggestions to the Team.

Also I have tested the shell execute function from the procedure and managed to replicate the issue. I will escalate the issue and contact you as soon as there is a reply on the matter.

3

Hi,

You can check autorun plug-in for service management. Here is the part of admin guide for it. https://help.comodo.com/topic-289-1-719-8575-Managing-Autoruns.html

This might answer your questions on 2 and 4.

I agree with 1, this is on improvement list.

I couldn’t understand number 3. Could you please provide more info?

Ilker

4

Hello Yurii,

Regarding the second question, in the field called “enter process name…” please enter “NET” and in the field called “enter process parameters…” you should enter “STOP ServiceName” and give it another try.

5

Regarding the second question, in the field called “enter process name…” please enter “NET” and in the field called “enter process parameters…” you should enter “STOP ServiceName” and give it another try.

worked, thank you.

You can check autorun plug-in for service management. Here is the part of admin guide for it. https://help.comodo.com/topic-289-1-…-Autoruns.html

thanks for the instruction

I couldn’t understand number 3. Could you please provide more info?

when i input command in windows shell it return result of command. when input command in procedures, i recieve “Completed” and no error, no result of command

6

Hi Yurii, We’ve forwarded this feature request to the Comodo One development team.
Thank you for the suggestion