Given cWatch EDR’s features and functionalities, it is definitely worth saying that the product is way beyond “half-baked” or “half-implemented”.Just to make things clear, removing an endpoint is not a very common use case and hence is not implemented by most of the EDR vendors. However, if we are speaking for multi-application management portals you are likely to want more control over your assets.
I dont know what else you would call a system that you cannot remove from the dashboard, even if you uninstall it from the machine.
You cannot get any notification out of, so you have to watch the dashboard?
Uninstalled a legitimate AV package, something that this isnt…
And the endpoint cannot connect through their own security client…
This is just what I found from 3 installations to test it…
Will be interesting to see how it compares to the trial of huntress labs I am going to do.
Has anyone worked out how to remove old end points from the dashboard?
What about notification either via api or email?
Are either of these in the MSP release coming or is it just the same shit just in a new wrappper…
Removing old endpoints is off the scope for not only us but also major competitors as well. Notification management related features are soon to be added. I personally believe your ideas will change once you start using the MSP release.
Well if what is on demo.one.comodo.com is the “MSP” release of EDR all i can say is I am MASSIVELY UNDERWHELMED…
No actual features for an MSP to use, no alerting, no notifications. a drop down to the same manual process as before…
Would have been better to get the integration working beyond a dropdown which appears to allow no customization of each inference/instance of edr
Being able to remove a PC from the portal is a must as reinstalling a PC and adding it again would make a second account for the same device.
Another must is a client that leaves your service, you MUST remove the data due to GDPR.
Please sort this simple feature ASAP guys.
Really? Are you joking?
As @StrobeTech has indicated keeping that data in the portal without being able to delete it is in breach of GDPR regulations.
This isnt a nice to have this is a legal obligation for your business.
There will be 3 deletion scenarios,
1- Uninstall from endpoint automaticly deletes it under devices (dashboard) but the historical data will stay
2- Deletion from portal will invalidate the agent, and the data will stay
3- Purge data option from the portal, deletes all historical data
We don’t want to delete the data by default, since it will be needed for Forensic as well as compliance.
Any other scenarios that you want to have?
Those, plus whatever else GDPR stipulates. Im assuming that Comodo insnt in compliance with GDPR at present then?
