WIKI:How to make FAQs internal ?

Step [1] Go to Staff panel>Knowledgebase . You will be directed to ‘FAQs’ tab.

Step [2] Click ‘Category’ name where ‘FAQ’ require changes is located.

Step [3] You can see list of FAQs in the selected category. Choose FAQ need to be made as ‘Internal’

Step [4] Check ‘Options’ menu in the bottom. Choose ‘Unpublish FAQ’ from drop down list.

Step [5] Click ‘Go’ button to apply changes.

Step [6] Check ‘FAQ unpublished successfully’ message .