I’m completely out of my depth here, but I’m attempting to deploy some iPads using the Apple DEP and could use a little help.
I have all the certificates/tokens set up between Itarian and the Apple Business Manager.
I’ve assigned Itarian as the MDM server in Apple Business Manager to the devices.
I’ve created and published a DEP profile in Itarian.
I assign that profile to a device and sync with DEP.
When going through initial setup on the device, I need to enter login credentials for the remote management.
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Question 1: Is this credentials for an end user that I need to create in the Itarian back end, or is this administrator credentials?
The only credentials I’ve had luck with are for an administrator account, however, I receive an error saying:
- The configuration for your iPad could not be downloaded from [my company] - Invalid Profile
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Question 2: What am I missing here?
UPDATE: so I was finally able to initialize the device with the profile, so maybe it takes a while for the sync with DEP to do it’s thing?
HOWEVER: managed apple ID’s are not allowed to make purchases in the app store so the MDM Endpoint Manager can’t download…
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Question 3: How do I get the Endpoint Manager loaded so that I can enroll the devices??