Roadmap 2022

[ailan]

Goodmorning,

Is there a roadmap for 2022?

And hopefully one that can be implemented in time: a lot of already promised important features from 2021 are still not live and functional:
-Android remote app
-Working reports (basic and/or so called 'advanced'). Now they're useless.
-More intuitive navigation throughout the different logs.
There just have to be an easier way to whitelist files/ apps from a warning message. Please put direct action buttons in the received email regarding the detected object.

And so on..

Thanks

[cakilinac]

Hi ailan ,

We will share the roadmap for Q1 2022. Currently, we are working on it.

Thank you very much for pointing this out.
Best Regards,
Cakil

[uandit]

I completely agree with all of ailan points. Can we also include add the ability to view live Event Viewer access via Remote Tools? This feature is available in nearly all modern RMM's and such a beneficial necessity. Currently, I'm investigating an issue with a remote machine, but cannot remote into it at the moment. To view Event Viewer activity I have no choice but to run scripts. This takes unnecessary time and effort. Thanks for listening!

[ailan]

1st Q is nearly over.
Is it better to rephrase this question and ask for the Roadmap for 2023 already?

[cakilinac]

Hello,


The Q1 release plan has been published under the Release Announcements section. Currently, we are working on the Q2 plan. The Q2 scope will be published in May. Thank you so much for your feedback. We will check them for adding them to our roadmap.

Best Regards,

[ailan]

Hi cakilinac,

Thanks for your feedback.
The Q1 Release plan was original the Release Candidate for March and was renamed 2 weeks ago.
You are now working for the Q2 plan?

in January you posted that you were working on the Roadmap for 2022.
How come it's still not there?
What happened with all the promised implementations from 2021 and 2020?
When can we expect some improvements?

I have to say that it looks like all the actions are slowing down and postponed.

Regards

[cakilinac]

Hi ailan ,

Thank you so much for sharing your feedback and helping us to improve the platform. Your feedbacks are so valuable to us.

We will have the Q1 Major Release in April. We share our release plans quarterly to give you a clearer picture.

We have selected features, which are requested, for the Q2 release and I am looking forward to sharing them with you in May. At the moment, I can say that you will see more features and improvements in the Q2 release announcement.

Best Regards,
Çakıl

[ailan]

Hi cakilinac ,

Thanks for your reaction.
So no roadmap for 2022? only per quater?

Can you then tell what happened to these requests and when they will be implemented?

-App for Android/IOS to remote into devices
-This was announced already for a few years, but planned for 2021 Q1,Q2. See roadmap 2021.

-Change the email so that there's more info about the device, and the name of the threat/virus/malware and a direct link to the log-entry and action buttons in it?
-In sept 2020, zeynepyildirim stated: This feature is also in our roadterm. And we are planning to deliver it in midterm.

And so there are many more features still not implemented.

Hope you see my concern about BASIC features still not implemented and only being told that it will be. In the end, we all want to improve the platform, so please do something with all the feedbacks.

[cakilinac]

Hi ailan ,

We will continue publishing release scopes quarterly to provide you with clear information.

I am checking these features and will inform you.

Best Regards,
Cakil

[ailan]

Hi cakilinac
,

Please do.
Thanks in advance.

[hitechpr]

Hi All,
How about adding Direct Powershell Scripting ? Stuffing Powershell withing Python seems off.

[minntech]

Hi All,
How about adding Direct Powershell Scripting ? Stuffing Powershell withing Python seems off.

I am also for this.

While you can wrap powershell commands in python, it takes a lot of troubleshooting to make sure the quoting of the commands are done correctly in the python script, especially when you are using quotes within the powershell command. It seems if you get the wrong combination the command doesnt run correctly. I myself and a noob when it comes to python so it could be a lack of understanding but to have a dedicated powershell module built in would be awesome.

[ailan]

Hi ailan ,

We will continue publishing release scopes quarterly to provide you with clear information.

I am checking these features and will inform you.

Best Regards,
Cakil

Goodmorning cakilinac,

Do you already have some info regarding the implementation-time for mentioned features?

(-App for Android/IOS to remote into devices
-This was announced already for a few years, but planned for 2021 Q1,Q2. See roadmap 2021.

-Change the email so that there's more info about the device, and the name of the threat/virus/malware and a direct link to the log-entry and action buttons in it?
-In sept 2020, zeynepyildirim stated: This feature is also in our roadterm. And we are planning to deliver it in midterm.)

[cakilinac]

Hi everyone,

Thank you so much for your waiting. Please see the below approximate ETAs for the requested features.

-Change the email so that there's more info about the device, and the name of the threat/virus/malware and a direct link to the log-entry and action buttons in it? -> This is in our short term (6 months) plan.
-App for Android/IOS to remote into devices -> This is in our long term (more than 18 months) plan.
- Powershell scripting -> This is in our long term (more than 18 months) plan.

Best Regards,

[ailan]

Hi everyone,

Thank you so much for your waiting. Please see the below approximate ETAs for the requested features.

-Change the email so that there's more info about the device, and the name of the threat/virus/malware and a direct link to the log-entry and action buttons in it? -> This is in our short term (6 months) plan.
-App for Android/IOS to remote into devices -> This is in our long term (more than 18 months) plan.
- Powershell scripting -> This is in our long term (more than 18 months) plan.

Best Regards,

Hi cakilinac ,

Thanks for replying.

It is very sad to hear that the long awaited app is still not being available on short period.
Several times it was said to be planned to be implemented already.. And now it's on your long term plan.
Hope you see our concerns about all the promised features and thats why I was so eager to see a roadmap for the whole year.
But you're now telling that the app won't be available before 2024!!!!!!

Come on Itarian, these are basic features that every other RMM platform should have and after all these years you still can't deliver?

Please do implement all the basics functions and fix the broken 'features' which aren't working.

Improvements are getting slower and slower in my opinion after switching the paid model..
It's really sad.

Am I the only 'user' who has concerns regarding this?
Hope that other MSP's also can leave their thoughts about this.