2FA Reset

Hello, Having trouble getting past 2FA login as I do not get any codes from google authenticator and when entering backup codes they return as invalid. Phone support suggested sending email to support@itarian.com but have received no acknowledgement that ticket has been opened or even received by them since 1/6/22. What is best way to get this resolved??

Hi @supportek,

We have asked our backend team to analyze the issue and provide feedback, a support ticket will be created with your registered forum email address.

Kind Regards,

Hello PremJKumar, The issue has been resolved under ticket # 4602809. Thanks for your assistance in this matter. Have a good day!