502 Bad Gateway error

BOSS · February 28, 2018, 9:20pm

I am getting the 502 error again, and stuff is not loading very well. Is there another issue??

eztech · February 28, 2018, 9:49pm

Same unable to login to C1…

BOSS · February 28, 2018, 9:50pm

Mine is now a 504 HTTP error.

eztech · February 28, 2018, 10:03pm

I’m able to get in now, but its sluggish

Rick_C · February 28, 2018, 10:10pm

Hello @BOSS and @eztech
I experienced a ‘long’ time to log in to the C1 portal and once I got in, I tested the various modules (ITSM, SD, etc.). The modules loaded. It was not snappy but they did load. I did not encounter the 502 Bad Gateway error during my tests though.

The behavior is erratic (and far in between similar incidents) so we would like to ask for your patience as the backend team observe further this concern.

As of this posting, are you still experiencing this error, @BOSS and @eztech ?