504 Bad Gateway - While setting up Email fetching via IMAP ans SSL

Products ITarian Service Desk
1

Hello all,

I have been having an issue where Igo through the process of setting up email fetching and after I save its takes a while and comes back with " 504 Bad Gateway". I contact support but its been almost a month and the only development I am getting is it has been sent to back end support.

Has anyone experienced this before?

2

Hello @NON101,

This issue is not common for everyone and it happened only for your portal. We have sent an reminder to our development team to fix it as soon as possible. We will communicate you on the support ticket once we receive an update from them.