Is there currently any way for Itarian to automatically open a ticket on a scheduled basis (like monthly) for the purpose of preventative maintenance and the like?
Hello @trezor
We thank you for this input as it will help improve the usefulness of the ITarian platform for the entire community. The option to automatically create a ticket on a schedule in the Service Desk is already part of the product roadmap’s long-term implementation timeline. We will loop you in to the feature request ticket so that we can inform you of any important updates about it from the product development team.