Accessing another origanization is denied

This evening I logged into the Patch Management app, I am the administrator but when trying to switch to another organization, I get a message “Insufficient Permission, Access to customer is not allowed”. How is that possible when I am the administrator?


Could you please take a screenshot of what you see and post it here?
Also, the administrator account that you are using, is it the main one? (the one you first used to login to


Thank you for the screenshots. I will escalate the case so the dev team can analyze the issue and we will get back to you as soon as we have an outcome.

Hello mhberglund,

Could you tell us what browser you are currently using to access the PM Console and it’s version?
We have seen a similar issue before, with an older version of Chrome.