Acronis Certificate

rudym12 · November 29, 2019, 4:55am

Is anyone else having a certificate issue with acronis backup.
Thanks
Rudy

PremJkumar · November 29, 2019, 10:14am

Hi @rudym12,

Can you please share more details about the issue you are having with a screenshot that will help us to investigate it.

Kind Regards,
PremJK

rudym12 · November 29, 2019, 1:59pm

Seel below, i get the same message with all my Acronis backup

Elif · November 29, 2019, 3:03pm

Hello all,

It is known issue.We are working on it.

Best regards,
Elif

rudym12 · December 2, 2019, 3:27pm

Elif, your reply is concerning, we are talking about clients backup, this could put us in a legal liability in the event something happens.

Now i cant even log in to the system, (see attached),and yes i have cleared my catch and tried Chrome and Firefox.

Thanks

Elif · December 2, 2019, 4:56pm

Hello all,
Issue has been resolved.

Thanks for your patience.

Best Regards,
Elif

nct · December 3, 2019, 9:00pm

FYI we use Acronis cloud backup through a UK distributor (Not Comodo/Itarian) and also experienced problems over the weekend and into Monday. I don’t think this issue is specific to the Itarian/Comodo system.

ktaylor · December 4, 2019, 6:07pm

There was a major upgrade from Acronis 7.9 to 8.0 Last week it was in the UK and last night the US was completed. Possible this was it, but, glad all is resolved.