@PremJkumar I’m a little confused as well as disappointed I’ve had the Beta Reports under my RMM Dashboard reports for a couple of months. this update you say i have now received is exactly the same. Poor Broken reports, no customizing, Executive summary report is Broken (always fails), Patch Report is unusable.
see my comments on my other post
Hi @ilgazy
thank you for your response
The main concern for me is that we still cant give our customers decent reporting from ITarian
The beta reports in the RMM dashboard has had no improvement or changes for ages.
The patch compliance report is not suitable and doesn’t make sense. This could not be sent to customers (also not branded or showing customer name in heading etc)
The executive summary report doesn’t run or complete at all
The Hardware inventory report (is also not branded or showing proper heading for customer etc) it is also not customizable i.e. if we are not using the comodo anti-virus/security solution it shows that antivirus is not installed etc this should be customizable and show 3rd party solutions a customer seeing a graphic showing no anti-virus and firewall installed when it is, is a problem. It would be great if this also just showed if the device was up to date with patches in the same view. Also an important graphic would be to show if the device is encrypted i.e. Bitlocker etc (but this should also allow customizing like when using Eset Full Disk Encryption which we de for some customers)
The biggest stumbling block for ITarian at the moment is
Weak and unusable reporting
There is also no ability to add notes to customer sites/and or Devices (there needs to be some sort of documentation section i.e. secure password/site setup/document options
Compliance is a big drive at the moment in most of the countries of the world and here in South Africa we are no different clients are needing proper reporting