Have a couple agents that always show as down. I tried reinstalling the patch agent, no success. Any ideas?
Hello,
Please send us the logs created by the Patch Management agent to c1-support@comodo.com . The logs are located in the following path: C:\Program Files (x86)\Comodo\Comodo One Patch Management Agent\logs.
Ok I sent them, thanks in advance.
We got the logs, we will reply to you via email once we have a resolution on this case. Thank you for your patience!
I figured it out! CDM recognizes the patch agent as a virus and deletes its .exe. Once I added it to the safe list it started working.