Reviving this topic…
I’ve been attempting to give MDM another shot but still run into frustrating issues that makes usage unpractical.
On any Android mobile device (phone or tablet) that I’ve enrolled and installed the ITarian agent on, I constantly get a popup from the agent about Violated Policies. Specifically it shows:
“Activate Samsung license”
Tapping “Enable” doesn’t do anything. The app already has all the permissions possible given to it. I’ve tried with and without setting passcode settings in the profile, as well as enabling/disabling just about every other setting available. When you first install the agent, you have to agree to a Samsung KNOX agreement. Could this be the cause? Is it unlicensed within the agent app?
That is the biggest issue and makes this unusable. I’ve tried 3 different devices with 3 different versions of android
First, has anyone else seen this or managed to find a practical use for the mobile agent? Secondly, I’m hoping staff can respond to this to confirm/deny this issue and whether its just me. Based on this thread, at least someone has had it before.